Privacy Policy

Effective Date: 2025

At Referant Watches (“Referant”, “we”, “our”, “us”), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the measures we take to keep your information secure.

1. Information We Collect

We may collect the following information when you use our website, contact us, or make a purchase:

Personal Details: name, email address, phone number, delivery information.
Order & Payment Details: purchase history, payment confirmation (processed securely by Paystack).
Technical Data: IP address, device information, browser type, cookies, and analytics data.
Communication Data: messages, inquiries, and customer support interactions.

We do not store your card details — all payments are processed securely by Paystack.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you regarding purchases, support, and updates.
Improve our website, services, and customer experience.
Protect against fraud or unauthorized activities.
Comply with financial and legal obligations.

3. Sharing of Information

We do not sell or trade your personal information.

We only share data with third parties when necessary, including:

Payment processors: Paystack (for secure payment handling)
Logistics partners: for delivery purposes
Analytics tools: to improve website performance
Regulators: where legally required

These partners are required to protect your data and use it only for their specific purpose.

4. Cookies & Tracking Technologies

We use cookies to:

Improve browsing experience
Maintain your shopping session
Track website performance
Personalize content and recommendations

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Protection & Security

We implement industry-standard security measures, including SSL encryption, secure servers, and restricted access to sensitive data.

While we take every effort to safeguard your information, no online system is fully immune to risks.

6. Your Rights

You may request to:

Access the personal data we hold about you
Update or correct your information
Request deletion of your data (subject to transaction/legal requirements)
Opt out of communication or marketing messages

To exercise these rights, contact us at:
📧 privacy@referantwatches.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.